In order to get a full refund, please return the item(s) to us in their original packing in unopened and undamaged condition, with all original tags/labels attached along with proof of purchase within Seven (7) days from date of receipt of items(s) at your end.
All costs associated with returning the item to us including return shipping charges and any taxes if applicable shall need to be taken care of by you.
Original shipping cost will be deducted from the refund amount.
If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our sales/support team and inform them at the earliest possible.
In case you have canceled an order, which has already been handed over to the courier company from our end, they will still attempt delivery. Kindly do not accept the delivery of the order.
Once we receive the product(s) back and verify its packaging/condition, we will initiate a refund procedure for your money within 3-4 working days.
The refund will be processed to the same account/method from which the payment was made. It may take 2-3 additional business days for the amount to reflect in your account.
Warranty: The products sold are covered under the manufacturer’s warranty for 1 year. In case you find that the product is not working properly after you have opened the box, we will replace or exchange the product to your satisfaction, without any questions asked within Seven (7) days. The faulty product/part has to return back to us for replacement/repair. Transformers, Chargers, and adaptors are not included in the warranty.
Important Note: At the time of taking the delivery of the items you ordered, please ensure that the product received is undamaged, is properly packed and acknowledge the same to the delivery person. In case the box looks damaged or tampered with, please do not take the delivery of the product. Call or email our sales support immediately.
